- Project Planning & Tracking:
Import project from MS-Project, assign resources to project tasks, track time and compare with approved project plans.
- Support and Helpdesk Integration:
Track help desk and support tickets in a similar way as time spent on projects.
- Project Controlling:
Track resource consumption based on time sheet hours and other financial information.
- Project Invoicing:
Create invoices for fixed price/ effort based projects, partial invoices, multiple invoices per project and cumulative invoices. ]po[ supports price lists based on service types and other parameters.
- Time sheet:
Integrated timesheet management for both projects and support tickets. Workflows control the approval process.
- Reporting & Business Intelligence:
Integration with the ]po[ reporting engine, the ]po[ data warehouse and ]po[ performance indicators. You can analyze project and service costs according to any number of dimensions.
- Absence Management:
Plan vacation and other absence time and calculate the vacation balance per user. Absences can be approved using dynamic workflows.
- Expenses and Travel Costs:
Capture expenses from multiple sources and process them for reimbursement. Workflows control the approval process across departments.
- Online Collaboration:
Integrated timesheet management for both support tickets and projects.
Helpdesk & Ticket Management Users can enter tickets and track ticket processing.
- Multi-Currency and Multi Language:
Invoicing is supported in multiple currencies and with variants suitable for most western countries.