Professional Services Automation

]project-open[ Professional Services Automation (PSA) solution allows service companies to manage their projects and to bill their services to customers. The application helps you to run your business by taking care of everything from CRM, project planning, project tracking, collaboration, timesheet management to invoicing and payments.

Do you want to:

• Increase billable hours?
• Reduce project administrative overhead?
  
• Track the progress of multiple projects?
  
• Identify cost overruns early?
  
• Enable consultants to work from home/abroad?
  
• Help consultants to follow the project methodology?
  
• Leverage knowledge to increase your junior/senior ratio?

A Solution for Service Companies

]project-open[  provides support for all important processes in consulting organizations:  

• Project management
• Project billing with support for all important contract types
• Timesheet management
• Expenses management
• Project controlling
• CRM
• Document management, discussions and collaboration
• Financial management 
• Humen resource management  

Internet Collaboration

Consulting project teams consist of highly specialized experts that are distributed both geographically and organizationally. Thus an efficient project organization requires that all project resources are centralized in a single repository of documents, discussions etc. Everything needs to be accessible securely and efficiently over the Internet, independent of team members' location.

Having its roots in a large online community system, ]project-open[ has been designed from scratch for such types of Internet collaboration. Its Project Rooms concentrate all project resources such as documents, discussions, customer information etc. in a single location, 100% accessible from the Internet.

Its sophisticated permission management allows you for example to include both customers and freelancers in a project while avoiding any contact between the two groups.

Human Resources Management

]project-open[ supports the recruiting, qualification and assignment of consultants. Job requests by consultants are channeled into a "recruiting workflow", either from the website directly or by HR staff, formalizing the selection and qualification process. All professional activities of a consultant are registered and can be looked up in the employee register.

Knowledge Management

]project-open[ allows easy access to all explicit knowledge (documents, discussions, information sources, ...) using an advanced AI search engine. Experts can be found using an "Expert Finder" search engine. These experts can be contacted with questions in a "Knowledge Market" and their answers are then evaluated in order to calculate the "karma points" of each expert.

Reduced Project Administration Overhead

]project-open[ contains special modules for travel costs and timesheet management that greatly reduce the administration overhead for consultants and managers by providing a one-stop-shop solution to capture and invoice these items. The captured data can then be exported in various formats into the corporate ERP system.

]project-open[ allows you to create quotes and invoices automatically for the following modes of project billing:

• Fixed Price Projects
• Fixed Price Projects with Multiple Invoices
• "Multiple Small Projects"
• Cost Based Projects
• Maintenance Projects
• Repeating Invoices