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The ]po[ forum package allows for threaded discussions associated to projects, companies, users and other business objects, effectively converting ]po[ into a online collaboration platform.
All forum items are indexed by the full-text search engine, allowing for quick retrieval.
The Forum Module is based on the notion of so called “speech acts”. Speech acts are elements of the human language that capture how we communication with other persons based on different types of sentences or utterances that we can make. Certain speech acts are mapped to “Topic Types” in ]project-open[. Each type is designed to support a particular communication model. The following table gives a brief overview about the different types and provides a recommendation on how to use them.
Speech Act | Topic Types | Description |
Question | Discussion | A user has a doubt or question and creates a new discussion. The topics treated in a discussion are frequently of interest to a larger number of members. |
Command Tasks | Tasks | A user with supervisor capabilities (project manager, customer, …) assigns a task to another user and tracks its execution. The assignee can accept or decline the task and inform about the completion of the task. This item is usually used to manage typical “To-Do” lists.
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"> Help! | Incident | An incident is a kind of task that requires immediate action. |
Shout to everybody | News | Use the “News” in order to communicate global information where reading is desirable but not necessary. |
Did you know…?
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Note
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Notes are usually project-specific and can be logged by all users. They can consist for example of information gained that ought be tracked
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Normally all discussions happen as part of a
All members of the project can see discussions of the project, as long as they have access permissions to the discussion (see below). However, forum discussions are also available for other objects including
Discussion forums on other objects can be enabled.
The permissions of the forum package are controlled by a number of privileges. Administrators can use these permissions to separate customers from staff and from providers, while project managers may act as discussions moderators:
Typically, customers only get the "add_topic_pm" permission and freelancer "add_topic_noncli". However, these permission are configurable, so that they can be adapted to less rigid environments.
Forum discussions can form threads when people reply to an initial topic. In this case all permissions and notifications are inherited from the topmost partent topic.
The forum package allows to notify other users for every update or creation of a new reply.
Related Object Types
Tutorials
tcl/intranet-backup-procs.tcl Definitions for the intranet module tcl/intranet-forum-procs.tcl The intranet forum provides a unified aprearance of Tasks, Incidents, News & Discussions (TIND)
im_forum_component Creates a HTML table showing a table of "Discussion Topics" of various types. im_forum_create_bar Returns rendered HTML table with icons for creating new forum elements im_forum_full_screen_component Creates a HTML table with the threaded discussions used for tickets im_forum_handle_options Dispatch request to the proper service contract implmentation im_forum_handle_options1 Handle AJAX CORS "pre-flight" request for headers. im_forum_is_task_or_incident Returns 1 if it's a "Task" or "Incident" im_forum_navbar Returns rendered HTML code for a horizontal sub-navigation bar for /intranet-forum/. im_forum_notification_select Return a formatted HTML select box with the notification options for a im_forum_topic. im_forum_potential_asignees Return a key-value list of all persons to whom the current user may assign his task or issue. im_forum_render_thread Returns a formatted HTML representing the child postings of the specified topic. im_forum_render_tind Render the rows of a single TIND im_forum_scope_html Returns a formatted HTML "scope" im_forum_scope_select Returns a formatted HTML "scope" select, according to user permissions. im_forum_topic_alert_user Returns 1/0 to indicate whether the specific user wants to be informed about a specific event im_forum_topic_status_select Returns an html select box named $select_name and defaulted to $default with a list of all stati for Tasks and Incidents im_forum_topic_type_select Returns an html select box named $select_name and defaulted to $default with a list of all topic types (task, incident, news, ...) im_import_forum_topics Import the forum_topics file im_package_forum_id Returns the package id of the intranet-forum module im_package_forum_id_helper im_topic_status_id_accepted im_topic_status_id_assigned im_topic_status_id_closed im_topic_status_id_needs_clarify im_topic_status_id_open im_topic_status_id_rejected im_topic_type_id_discussion im_topic_type_id_incident im_topic_type_id_reply im_topic_type_id_task
sql/common/intranet-forum-common.sql sql/postgresql/intranet-forum-create.sql sql/postgresql/intranet-forum-drop.sql
www/ | |
assign.adp | |
assign.tcl | Assign the task or incident to a different user. |
forum-action.tcl | Purpose: Takes commands from the /intranet/projects/view page and saves changes, deletes tasks and scans for Trados files. |
index.adp | |
index.tcl | List all projects with dimensional sliders. |
new-2.adp | |
new-2.tcl | process a new topic form submission |
new-3.adp | |
new-3.tcl | process a new topic form submission |
new-system-incident.adp | |
new-system-incident.tcl | Creates a new system error from a "Report this error" button. |
new.adp | |
new.tcl | Create a new Task, Incident, News or Discussion (TIND) |
page-error.adp | |
view.adp | |
view.tcl | View a Task, Incident, News or Discussion (TIND) |
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