]po[ ITSM Configuration Mgmt

This package allows IT departments overseeing and maintaining wide spread networks of multiple machines and terminals to compile databases of information about the various configuration options presently installed on each particular machine.  This database has all the normal functionality and interactivity of a standard database, and additionally has plug ins to all the normal ]project-open[ routines of ticket, workflow, and timesheet task processing, etc.

 

References

Related Object Types

• Configuration Item
  

Related Modules

• IT Services Management Module
• Service Management

Package Documentation

Procedure Files

lib/conf-item-list-component.adp
lib/conf-item-list-component.tcl
lib/related-objects-component.adp
lib/related-objects-component.tcl
tcl/intranet-confdb-procs.tcl

Procedures

im_conf_item::audit		Write the audit trail
im_conf_item::check_permissions		Check if the user can perform view, read, write or admin the conf_item
im_conf_item::new		Create a new configuration item.
im_conf_item::nuke		Permanently deletes the ConfItem from the database.
im_conf_item::set_status_id		Set the conf_item to the specified status.
im_conf_item_list_component		Creates a HTML table showing a list of configuration items associated with a project, a task, a user or a ticket.
im_conf_item_list_component_old		Returns a HTML component to show all project related conf items
im_conf_item_navbar		Returns rendered HTML code for a horizontal sub-navigation bar for /intranet-confdb/.
im_conf_item_new_project_rel		Establishes as is-conf-item-of relation between conf item and project
im_conf_item_nuke		Permanently deletes the ConfItem from the database.
im_conf_item_options		Returns a list of all Conf Items.
im_conf_item_permissions		Fill the "by-reference" variables read, write and admin with the permissions of $user_id on $conf_item_id
im_conf_item_related_objects_component		Returns a HTML component with the list of related tickets.
im_conf_item_select_sql		Returns an SQL statement that allows you to select a range of configuration items, given a number of conditions.
im_conf_item_status_active
im_conf_item_status_deleted
im_conf_item_type_cvs_repository
im_conf_item_type_hardware
im_conf_item_type_host
im_conf_item_type_laptop
im_conf_item_type_license
im_conf_item_type_mainframe
im_conf_item_type_network_device
im_conf_item_type_pc
im_conf_item_type_po_package
im_conf_item_type_po_process
im_conf_item_type_postfix_process
im_conf_item_type_postgresql_process
im_conf_item_type_pound_process
im_conf_item_type_process
im_conf_item_type_server
im_conf_item_type_service
im_conf_item_type_software
im_conf_item_type_specs
im_conf_item_type_workstation
im_conf_item_update_sql		Returns an SQL statement that updates all Conf Item fields from variables according to the ]po[ coding conventions.
im_menu_conf_items_admin_links		Return a list of admin links to be added to the "Conf Items" menu
im_navbar_tree_confdb		Creates an <ul> ...</ul> collapsable menu for the system's main NavBar.
im_package_conf_items_id		Returns the package id of the intranet-confdb module
im_package_conf_items_id_helper

SQL Files

sql/postgresql/intranet-confdb-create.sql
sql/postgresql/intranet-confdb-drop.sql
sql/postgresql/upgrade/upgrade-5.0.3.0.3-5.0.3.0.4.sql

Content Pages