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Modules

]po[ consist of following integrated modules:


PM - Project Management

Management of one-time activities, their resources and their scheduling.

  • Project Planning
  • Project Tracking
  • Scrum & Agile
  • Portfolio Management
  • Task Management
  • Project Change Management
  • Project Status Reporting
  • Milestone Tracking
  • Baseline Mangement
  • Risk Mangement
  • Timesheet Management

ITSM & Services Management

  • SLA Management
  • Incident Management
  • Help Desk
  • Problem Management
  • Configuration Management
  • Customer & Provider Portal
  • Change Management
  • Software Release Management
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BI - Business Intelligence & Reporting

Provides visibility of process variables. Includes operational reports, data-warehouse cubes and performance indicators.

  • More than 40 Reports
  • Data-Warehouse Cube
  • Pie Charts based on DW-Cube
  • MS-Excel / MS-Access Report
  • ]po[ HTML Reporting Engine
  • ]po[ OpenOffice “PowerPoint” Reporting Engine
  • Sencha Charts
  • Histogram Chart
  • Simple SQL Query in pgAdminIII or PSQL
  • Ad-hoc Queries

CKM - Collaboration & Knowledge Management

Services for archiving/managing/integrating business intelligence into daily company operations

  • Wiki
  • Filestorage
  • Discussion Forum
  • Full-Text Search Engine
  • Calendar
  • Surveys
  • Idea Management
  • Mail Integration
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CRM - Customer Relations Management

  • Customer Maintenance
  • Management of IT infrastructure and services, based on ITIL best practices
  • Sales Planning
  • Customer Portal
  • Lead Management
  • Mass Mailings
  • Reporting

FI - Finance

General corporate financial management services

  • Time Sheet Management
  • Project Controlling
  • Budget Management
  • Sales Planning
  • Project Billing
  • Earned Value
  • Accounts payable
  • Accounts Receivable
  • Multi Currency Management
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HR - Human Resource Management

Administration of human resources and their skills both inside and outside the company.

  • Employee Maintenance
  • Absence Management
  • Resource Management
  • Skill Management
  • Employee Management
  • Expense Management
  • Reporting & Indicators

PD - Product Development

Support for conception, development and implementation of new products.

  • Idea Management
  • Idea Screening & Portfolio Management
  • Product Scheduling & Planning
  • Product Document Management
  • Product Life Cycle Management
  • ITSM Configuration Management
  • ITSM Product Release Management
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SD - Software Development

  • Tracking the development and deployment of software project and products
  • Software Project Scheduling and Planning
  • Software Project Tracking
  • Software Version & Change Management
  • Software Defect & Bug Management
  • Software Release Management

TR - Translation

Translation workflow and specialized resource management for the translation/localization sector.

  • Translation Workflow
  • Trados Integration
  • Internet Filestorage
  • Freelance Skill Database
  • Translation Quality
  • Translation Purchase Orders
  • Translation Quality
  • Translation Marketplace
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